by Josiah on October 3, 2010

The hip Ace Hotel New York has all kinds of amenities but one of the coolest is their glossy red turntables and a collection of vintage vinyl hand-picked by local indie music store, Other Music.
Who could you partner with to offer a unique experience?
by blogger on October 2, 2010

The Living Room/Lobby at The Study at Yale Hotel is designed with the voracious reader in mind, with it’s soft lounge chairs, array of daily periodicals and vast collection of art books to browse from. This is why their newest amenity doesn’t come as a surprise: reading glasses. The hotel has partnered with designer Amy Sacks to offer stylish spectacles for rent, for sale at the front desk, and available for purchase through the Amy Sacks catalog. Definitely great news for book lovers!
by blogger on September 27, 2010

The Hudson Hotel has just introduced a “semi-automatic” vending machine in their hotel lobby. Similar to the one at the Mondrian South beach, the machine functions by a touch-operated screen and only takes credit cards. Some of the things that you can purchase include classic paperback Catcher in the Rye, a Paul Smith toothbrush, and an Essential Travel Kit by Malin+Goetz.
{Via HotelChatter}
by blogger on September 25, 2010



In case you’re staying at the ninth level concierge penthouse floor of the Dupont Hotel, get ready to be treated to a complimentary bar stocked with full-size bottles of premium liquor. The bar also comes with different mixers, garnishes, and comes fully equipped with all the necessary mixing tools for you to practice your bartending skills. And if you ever run out of ingredients, you can have it replenished upon request.
{Via HotelChatter}
by blogger on September 24, 2010

Forgot your laptop while staying at the Charles Hotel? No need to worry as they have web cubes on six of their seven guest floors that you can use as your work station. Each area offers complimentary internet access, printing, web cams and full Skype capabilities.
{Via HotelChatter}
by blogger on September 20, 2010

If you ever find yourself in New York and need anything while you’re in the city, the Andaz Wall Street has a way to make sure you get good service even while outside the hotel. At the Andaz, you’ll be assigned a host that you can call for anything that you might need, whether it’s club reservations or even just directions back to the hotel.
{via HotelChatter}
by blogger on September 19, 2010

For those of you that want a more eco-friendly alternative to going about town, but can’t imagine carrying around your shopping on a hotel bicycle, The Elysian Hotel in Chicago has an alternative option: Pedicabs. Available to all hotel guests, the pedicab service runs from Michigan Avenue to Chicago Avenue and Division Street to Clark Street.
{Via HotelChatter}
by blogger on September 17, 2010

Not everyone looks for that “home sweet home” feeling when they choose a hotel. Sometimes, it’s all about luxury. And what better way to pamper yourself than to be driven around in one of the most expensive cars on the market?
Get the full list of tricked out hotel cars over at HotelChatter.
What luxury car would you want to ride?
by Katie on August 4, 2010
Thanks to black-light-wielding investigators and the morning talk shows that feature them, there’s no shortage of guests that distrust hoteliers’ cleaning practices.

Hotels promoting their iPad innovations, luxurious furnishings, and exceptional concierge take note: clean, comfy rooms put those amenities to shame.

Check out The Four Seasons Hotel Chicago’s new hypoallergenic suite, and their squeaky-clean guarantee:
“Four Seasons Hotel Chicago has also completed a redesign of its one and two bedroom suites, among which is the new Hypoallergenic Suite. With beautiful hardwood floors throughout, hypoallergenic bedding, toiletries and shades instead of curtains, the suite is the perfect retreat for those who suffer from allergies. In addition, the guest room – which features stunning views of Lake Michigan – is cleaned with allergenic free solutions, ensuring a clear stay.”

I’d love to see more hotels adopt similar practices, which are life-saving for those with allergies, feel life-saving if for germophobes, and help the rest of us sleep a little easier, too.
Would this amenity win your business? Is it excessive for allergy-free guests to demand extreme cleanliness? How skeevy were those black-light findings!?
by Katie on July 27, 2010

We love Hospitalitynet.org’s updated and occasionally hilarious list of hotel technology do’s and don’ts.
A few of our favorite tips, plus, how to really knock our socks off:
DO…

- Check all the peep-holes on guest room doors to make sure they are secure, and installed in the correct direction, and if possible, keep shady characters from even getting that close to your guests’ rooms.

- Clearly display broadband charges, if your hotel has any, or… never charge for broadband!
- Have an emergency torch/flashlight in the guest room and a back-up generator.

- Have a shelf in the toilet cubicle where guest’s can place their mobile phone/PDA and maybe a book, and consider stocking the shelf with a couple area-appropriate travel magazines.
- Make sure your guest room safe is bolted down to a floor or wall and cannot be easily removed, and that the safe code is a little more challenging than 11111.
- Provide MAC computers in the business center, and not just Window’s PC’s; bonus points for iPad access.

- Have a person to monitor social networking sites for mentions about your hotel, and encourage that person to join the conversation! HMS tells you how.


And our favorite DON’T…
- Automatically believe that by putting loads of technology into your hotel that the guest experience will be enhanced. So true. The best technology doesn’t hold a candle to authentic, passionate people.

Hoteliers: looking for more great tips? Take a few moments to read Terence Ronson’s recent review of the Ritz Carlton Pu Dong.
Share your hotel technology do’s and don’t in the comments.